We don’t just stop at providing the platform we hold your hand from the first discussion we have with you

Our skills and services reduce operational risk, optimise overall TCO, reinforce delivery quality, and accelerate your time-to-value.

Technical and Professional Services

Our services combine unique architectural and project management expertise with extensive market experience to help you achieve success with our B2B commerce platform.

Consulting

MAXIMIZE THE STRATEGIC RETURN ON YOUR INVESTMENT WITH EXPERT GUIDANCE

Our consulting service delivers experience, expertise, and deep insight built from hundreds of successful implementations and integrations that span diverse commerce challenges including omnichannel strategy, organisational resource planning, application security and sustainability.

  • Understand and digest
  • Analyse
  • Innovate and add value
  • Strategise and plan

User experience and user interface design

ENSURE YOUR STORE DESIGN ENHANCES THE USER EXPERIENCE

You can benefit from the creative vision of our in-house Design Team

  • Interface Design
  • Responsive (multi-device compatible)
  • Iconography
  • Iterative usability evaluations

Setup and configuration

HAVE EXPERIENCED DEVELOPERS WORKING ON YOUR BEHALF

We can provide specialists in architecting and optimising high performing sites.

  • Platform setup and configuration
  • Systems integration
  • Testing
  • Deployment

Customisation

ONE SIZE DOESN’T FIT ALL

Every business is unique. That’s why we have an experienced development team to make changes to the platform to make it work for you. We also proactively work with retailers with the aim of achieving continued growth.

GDPR compliance

COMPLY WITH EVEN THE STRICTEST DATA PROTECTION REGULATIONS

Our data protection module can handle right to access, data portability, and right to be forgotten, and even track the consents on your website, helping you avoid unpleasant fines.

Training

KEEP YOUR STORE RUNNING AT OPTIMAL EFFICIENCY

We provide training for content editors, marketers, sales staff and your developers so you also have a competent in-house team that can run the online business.

Hosting

FULLY MANAGED

Your store will be deployed on a shared server fully managed by our team. We offer managed infrastructure, configuration, and setup, monitoring, backup, and upgrades.

You can also choose to host your store on-premise, in a dedicated environment, in the Cloud, or in a hybrid configuration.

Support

DEDICATED TECHNICAL TEAM

Your store comes with dedicated support as standard with direct access to the team who built your store.

We also provide Service Level Agreements on request.

Upgrades

KEEPING UP WITH THE ...

We provide in-version upgrades (minor upgrades) with improved functionality and patches to our platform and managed upgrades to new versions (major upgrades) including new features and functionality. Our development team is also on hand to make the necessary changes to the original customisation work carried out to the platform.