We deliver varied levels of support depending on your needs underpinned with service level agreements

Our unrivalled support includes access to our online support system, platform knowledge base and system training

Features and benefits

We’re committed to answering your questions and resolving your issues fast and effectively. Red Transact support provides customer support through several different options.

Support contracts

Support via email

telephone or the support portal Responses are prioritised by severity

 

Service Level Agreements (SLA)

Priority support

Support via email, telephone or the support portal Responses are prioritised by severity

 
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